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Whether you need guidance on choosing a simulator or have a question about your order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Total shipping time is typically 3-9 business day. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment's progress directly from the carrier's website.
What is your return policy?
We want you to be completely satisfied with your simulator or sports system. If something is not right, contact our team and we will walk you through the return or exchange process based on the product and its condition.
Can I exchange my purchase for a different model?
Exchanges are handled on a case-by-case basis depending on the product. Reach out to our support team with your order details and the model you are interested in, and we will work through your options together.
Do your golf simulators require professional installation?
Installation requirements vary by model. Some of our golf simulators are designed for straightforward setup, while larger or more advanced systems may benefit from professional installation. Our team can advise you on what to expect for any specific unit.
What space do I need for a racing simulator cockpit?
Space requirements depend on the cockpit model and any additional peripherals like monitors or motion platforms. We recommend reviewing the product dimensions on each listing, and our team is happy to help you plan your setup for the best experience.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Performance-Grade Quality
Owned and operated by Pro Simulator Sports, we curate simulators and sports systems built for realistic, competitive play.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
